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Client Support Specialist

Noblesville, IN 46060

Posted: 09/27/2023 Employment Type: Contract to Permanent Industry: Administration Job Number: 14231 Pay Rate: $ 20.00 - $ 22.00

Job Description

Client Support Specialist
Client Support Specialist - This is an office position in a great team environment. Plenty of customer interaction scheduling install and service, along with resolving peoples issues. Attention to detail is critical in this position as you serve the customer and your internal teammates.

Base Items*8AM to 5PM Monday - Friday with increased hours during busy season. Busy season is typically (March - May) and (September - October)
*Pay Rate: $20-$22 DOE
*Periodically through the winter months may require extended hours
*You will be provided an office
*Safe and secure office work environment


Attributes*Mature demeanor
*Enjoy phone work / smile in your voice
*Computer literate for all B&B systems
*Great Follow up
*Enjoy Details
*Client Focused
*Communicate to closure
*Works well in a team environment



Job Requirements

Duties*Client Interactions: Phone, Texting and Email *Scheduling for client and field specialist *Confirmations with clients *Backflow reporting with water agencies *Snow portal input for service partners *Vehicle fleet reporting *Change and update Irrigation commercial and residential seasonal contracts

Meet Your Recruiter

Jarrod Petty
Recruiter

Jarrod joined the TLX Talent Acquisition team as a Recruiter in November 2023. Prior to joining TLX, Jarrod held numerous roles within the Talent Acquisition /Corporate recruiting industry. He comes with 3+ years of experience recruiting within the corporate, construction, engineering and manufacturing sectors.

 

Jarrod is originally from the Huntsville, Alabama area and graduated from Jacksonville State University with a bachelor’s degree in Police Administration. In his spare time, he enjoys watching College Football while heavily supporting his Auburn Tigers. He also enjoys hunting, fishing, working out at the gym, serving /mentoring for with church youth ministry.

 

Jarrod is a proud father to his 2-year-old “Little Nugget” Madayla. He enjoys going to Texas Roadhouse to overindulge themselves with their delicious rolls.

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